Who We Are & What Makes Us Different

About ben10 — Malaysia's Most Trusted Online Casino Platform, From Day One

Ben10 was born from a simple mission — to make safe, fair and enjoyable online casino gaming accessible to every Malaysian, without having to worry about the security of their funds or the fairness of the games. We believe every player deserves the very best.

500,000+
Registered Members in Malaysia
200+
Premium Game Selection
24/7
Active Customer Support
< 1 Hour
Fast Withdrawal Times
Our Story

From a Single Vision to Malaysia's Largest Casino Platform

Ben10 was founded on a strong conviction — that Malaysian players deserve better than what online casino platforms were offering at the time. Far too many sites were plagued by a lack of transparency, slow payouts and unresponsive customer service, all of which had become persistent frustrations for a growing local player community.

The founding team behind ben10 is made up of individuals who deeply understand the online gambling industry and genuinely care about the Malaysian player experience. We are not a foreign company that simply views Malaysia as a market — we are a team that knows Malaysians, understands their needs and knows what they expect from a responsible online casino platform.

Today, ben10 has grown into one of Malaysia's most trusted online casino destinations, with over 500,000 registered members playing actively every day. We offer more than 200 game options — from locally themed slots and live card games to modern arcade titles like Plinko — all carefully curated to suit the diverse tastes of Malaysian players.

What sets ben10 apart from the competition goes beyond game selection or bonus value — it is the culture we have built: a culture of respect for our players, transparency in every aspect of our operations, and a sense of responsibility that we uphold every single day without exception.

The Beginning
The Founding of ben10
The founding team at ben10 began this journey with a single mission — to build an online casino platform that Malaysian players could truly trust. The core infrastructure and initial security systems were built from the ground up.
Growth Milestones
First 100,000 Members
ben10 reached the milestone of 100,000 registered members. At this point, the Live Casino section was introduced for the first time, with professional Bahasa Malaysia-speaking dealers working full time.
Recognition
International Security Certification
ben10 holds security and game fairness certifications from internationally accredited independent auditing bodies. The RNG (Random Number Generator) powering all games has been independently verified for the first time.
Innovation
Mobile Platform & Digital Payments
The launch of a fully optimised mobile platform and integration with Touch 'n Go, GrabPay and DuitNow — enabling Malaysian players to deposit and withdraw within minutes, from anywhere.
Today
500,000+ Members & Growing
ben10 is now the go-to online casino platform for hundreds of thousands of Malaysian players from Perlis to Sabah. Development continues — new games, better bonuses and stronger support added every month.
Our Edge

6 Reasons Why Malaysian Players Choose ben10

Not just words — these are the real, tangible reasons why hundreds of thousands of players across Malaysia choose ben10 every single day.

Bank-Grade Security

All transactions at ben10 are secured with 256-bit SSL encryption on par with international banking systems. Your personal data is never shared with any third party without your consent, and your account is protected with two-factor authentication that can be enabled at any time.

Verified & Certified

Fastest Withdrawals Around

Ben10 processes withdrawal requests in under one hour for Platinum VIP members and within one to 24 hours for standard members. Funds go directly to your Touch 'n Go, GrabPay, DuitNow, Maybank or CIMB account with no hidden fees or additional deductions.

No Withdrawal Fees

Genuinely Fair Games

Every game at ben10 uses a Random Number Generator (RNG) that has been independently audited and certified by third-party testing bodies. The RTP (Return to Player) rate for each game is displayed transparently and never altered without notice. What you see is what you get — no manipulation, no deception.

Certified RNG

24/7 Bahasa Malaysia Support

Ben10's customer support team is available around the clock — 24 hours a day, 7 days a week, 365 days a year. More importantly, our support agents speak Bahasa Melayu and understand the local Malaysian context. No need to communicate in a foreign language or explain your situation to someone unfamiliar with local realities.

In Bahasa Malaysia

Rewarding Bonuses & Promotions

From a 200% welcome bonus of up to RM 500 for new members to weekly cashback, daily rebates and loyalty bonuses for long-standing members — ben10 values every player regardless of how long they've been with us. Clear, straightforward wagering requirements mean you can make the most of your bonus without the hassle.

Simple & Transparent Terms

A Seamless Mobile Experience

Ben10 is built on a mobile-first approach — all games, deposit and withdrawal functions, and customer support work flawlessly on any Android or iOS smartphone. No separate app download is needed; your regular web browser is all it takes to enjoy the full ben10 experience, wherever you are in Malaysia.

Android & iOS
Our Core Values

The Principles Behind Every ben10 Decision

These values are more than words on a brochure — they are the principles that guide every business decision we make, from selecting games to setting withdrawal policies.

Transparency
We display the RTP for every game, full bonus terms and all relevant fees — no hidden information.
Responsibility
Responsible gaming is not an empty slogan at ben10 — it is a genuine commitment backed by real, practical self-control tools.
Community
Every player at ben10 is part of a community we genuinely care about — not just a number in our system.
Excellence
We are constantly working to improve our platform, user experience and game quality — never settling for the status quo.
Security
Protecting players' data and funds is an absolute priority that is never compromised for the sake of business interests.
Innovation
ben10 continuously introduces the latest games, cutting-edge technology and new payment methods to keep the experience convenient for Malaysian players.
Fairness
Every player is treated equally and without discrimination — whether you're brand new or a seasoned veteran who has been playing for years.
Local
ben10 is designed for Malaysia — the language, currency, payment methods and games are all tailored to local players.
Read More

Getting to Know ben10 — A Platform Built from Malaysian Players' Needs

Ask any seasoned online casino player in Malaysia, and they'll have a story about a bad experience on another platform — slow withdrawals, bonuses buried in hidden terms, games that just didn't feel right, and customer support that was unhelpful or couldn't speak Bahasa Melayu. Those realities were exactly what led to the founding of ben10.

We didn't build ben10 to compete in a race over who could offer the biggest bonus or the longest game catalogue. We built ben10 to solve a real problem — and the most effective way to solve a problem is to listen directly to the players experiencing it. That's why, from the very beginning, the ben10 team has always been actively gathering feedback from the Malaysian player community and using it as the foundation for every platform development decision.

A Gaming Experience Tailored for Malaysia

One of the things ben10's team takes the most pride in is our approach to platform localisation. It goes far beyond translating the interface into Bahasa Malaysia — localisation at ben10 involves a deep understanding of how Malaysians play, what they value and how they interact with an online casino platform.

For example, the payment methods available at ben10 were selected specifically based on Malaysian player usage data. Touch 'n Go eWallet is the top choice for most younger players, as it is already part of their daily routine — paying tolls, grabbing lunch or shopping at the mall. GrabPay is especially popular among active users within the Grab ecosystem. DuitNow enables instant transfers from any Malaysian bank within seconds. FPX via Maybank2u or CIMB Clicks provides a more traditional option for players who prefer conventional online banking. Boost and ShopeePay round out the e-wallet choices for players who use multiple platforms.

When it comes to game selection, ben10 doesn't simply take a standard game catalogue and present it to Malaysian players. Every game is chosen based on how well it resonates with local tastes. Slots with Asian cultural themes have proven especially popular — Caishen Advent, centred on the Chinese god of wealth, is among the most loved titles as it reflects beliefs and values close to Malaysian society. Card games such as Salon Prive BJ and Super Andar Bahar attract players who enjoy strategy-driven gameplay with high RTPs.

Our Commitment to Responsible Gambling

One thing we at ben10 never lose sight of is the fact that gambling, in any form, can carry risks for certain individuals. We take this responsibility extremely seriously — not because regulations require it, but because we genuinely care about the well-being of every player who trusts our platform.

Ben10 provides a comprehensive suite of responsible gambling tools — daily, weekly and monthly deposit limits that you can set yourself; per-session loss limits; session time limits with automatic reminders; and temporary or permanent self-exclusion options if you need a break from play. All of these tools are accessible directly from your account settings without needing to contact customer support.

We also ensure that none of ben10's marketing content is ever directed at individuals under the age of 18. Age verification is mandatory for all new accounts, and we have zero tolerance on this matter. If you feel that you or someone you know may be struggling with a gambling-related problem, ben10's 24/7 support team can connect you with the appropriate resources and assistance.

At ben10, we understand that player trust is our most valuable asset — worth far more than any other business metric. That trust is earned through consistent action, day after day, not through promotions or advertising. That is why we keep striving to be better every day — because you deserve the best, and we are committed to delivering it.

Welcome to the ben10 family — an online casino platform born in Malaysia, for Malaysia. We look forward to being part of your gaming journey and proving that our commitment isn't just words, but a promise we deliver on every single day, without exception.

Certification & Compliance
Independently Verified RNG

The Random Number Generator for all games is verified by independent international auditing bodies to ensure complete fairness.

256-bit SSL Encryption

All data and transactions are protected with the highest level of encryption — the same standard used by global banking institutions.

18+ Age Verification

Mandatory age verification applies to all new accounts — zero tolerance for underage registration.

Responsible Gaming

Deposit limit, session time limit and self-exclusion tools are available to all members with no approval required.

Deposit & Withdrawal Methods

All of Malaysia's most popular payment methods are available at ben10 — fast, secure deposits and withdrawals with no hidden fees:

Touch 'n Go GrabPay Boost ShopeePay DuitNow FPX/Maybank2u CIMB Clicks
ben10 Leadership Team
A
Ahmad Faiz
Chief Executive Officer
12 years of experience in Southeast Asia's digital gaming industry. The principal architect of ben10's vision.
S
Sarah Lim
Chief Technology Officer
Cybersecurity and platform infrastructure specialist with a track record at leading global technology companies.
R
Razwan Ismail
Chief Operating Officer
Driving operational efficiency and ensuring ben10's customer service standards remain best-in-class.
N
Nurain Othman
Head of Responsible Gaming
Leads ben10's responsible gambling programme and ensures player safety is upheld at all times.
Game Collection

What Awaits You at ben10?

From modern-themed slots to exclusive live card games — ben10 has something for every type of Malaysian player.

Premium Slots

Hundreds of slots from the world's leading providers — from classic fruit machines to modern video slots with complex bonus features and massive win potential.

Live Casino

Blackjack, Baccarat, Roulette and other live card game tables hosted by professional dealers streaming in stunning HD resolution.

Arcade Games

Plinko, Crash Games and other modern arcade titles that blend simplicity with massive multiplier potential — endless new thrills that never get old.

Card Games

Super Andar Bahar, Baccarat in multiple variations and other exclusive card games favoured by Malaysian players who enjoy strategy-based gameplay.

Join the ben10 Family

Ready to Begin Your Journey with ben10?

Over 500,000 Malaysian players have already made ben10 their online casino platform of choice. Register today, claim your 200% welcome bonus of up to RM 500 and experience a level of play unlike anything else.

Touch 'n Go GrabPay DuitNow FPX Boost ShopeePay
ben10 Member Privacy Policy & Data Protection

All personal information you provide to ben10 is fully protected with industry-standard 256-bit SSL encryption. ben10 does not share, sell or disclose your personal data to any third party without your prior written consent. You have the right to access, update or delete your data at any time through your account settings. For more information on how we protect your privacy, please read Privacy Policy in full or contact our support team.

Bahasa Melayu